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Handling Product Complaints and Recall

In this eLearning course, you will learn all relevant aspects of complaint handling and recall systems as per current GMP requirements in the pharmaceutical industry.


FREE

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Course Overview

  • Defining complaints
  • Types and classification of complaints
  • Regulatory requirements for complaints and recall handling
  • How to handle complaints- the complaint management process
  • Recalls and types of recall
  • The recall process
  • Role of management in the recall process
  • Mock recalls- how to perform effectively


Course Curriculum

1 Subject

Handling Product Complaints and Recall